Privacy Notice - IMIS Pharmaceuticals Pvt. Ltd.

Welcome to IMIS Pharmaceuticals website. The information that we collect and store during normal use of the site is used to monitor the use of the site and to help its further development. Our goal is to protect your privacy and the information that you submit us through the Internet.

A few pages in this website give you the option to submit your personal information to the company. All such communications are not confidential. Any application, request or enquiry you make, may be passed or made available to group of affiliates. By accessing this web site, you indicate your acceptance of this Privacy Policy.

Data Collection:

Any personal data provided to or collected by IMIS is controlled solely by IMIS Pharmaceuticals Pvt Ltd alone.

This Privacy Notice applies to personal data collected by IMIS in connection with the services and products we offer. References to “IMIS” in this Notice means IMIS Pharmaceuticals Pvt Ltd and any company directly or indirectly owned and or controlled by IMIS Pharmaceuticals Pvt Ltd that you are interacting with or have a business relationship with.

This Privacy Notice also applies to IMIS’s marketing content, including offers and advertisements for IMIS products and services, which we send to you on third-party websites, platforms and applications based on your site usage information.

• We may collect personal data based on information you give us and information we collect when you contact us, visit our sites etc.
• Personal data means any information that can be used to identify directly or indirectly a specific individual.

This definition includes personal data collected through direct marketing campaigns, sweepstakes, competitions, and online via our websites, applications, and branded pages. Certain categories of personal data, such as health data, financial data, biometrics, race, ethnicity, religion, sexuality, are classified as 'Special Categories of Data' or 'Sensitive Personal Information' and benefit from additional protection.

We restrict the circumstances under which we collect and process these special categories of data. IMIS may occasionally collect data related to your health, etc., to provide you with tailored ads and relevant promotions. IMIS collects and uses this personal data only with your explicit consent. Additionally, there may be instances where you request services or products that do not directly involve the collection of any special categories of data but may imply or suggest information about your health or other special categories of data.

Usage of Data collection:

We collect, process, and disclose your personal data solely for specific and limited purposes. Additionally, we create visitor profiles by analysing the information they provide while surfing online, searching, purchasing our products/services, or interacting with our brand communications through segmentation.

We collect, process, and disclose your personal data for the following purposes:

• Processing orders and payments, providing order status, handling inquiries, requests, and complaints.
• Responding to inquiries and contacting you to address questions and/or requests.
• Developing and enhancing our products, services, communication methods, and website functionality.
• Conducting competitions or promotions you participate in.
• Communicating information to you and managing your newsletter subscription or other communications.
• Managing everyday business needs related to contests, sweepstakes, promotions, or requests.
• Verifying the identity of individuals contacting us via telephone, electronic means, or other methods.
• Conducting internal training and ensuring quality assurance.
• Understanding and evaluating consumer interests, preferences, and evolving needs to improve our website, current products/services, and develop new offerings.
• Providing personalized products, communications, targeted advertising, and product recommendations

You can withdraw your consent to prevent your personal data being used this way at any time using the manage cookies section of our Cookie Notice or unsubscribing to the use of your email address if you have logged into one of our websites or signed up to any marketing newsletters.

IMIS collects data, with your consent from:

• Our websites about what you view and the way you interact with our content.
• Digital display advertising we serve to you on social platforms and other publishers' websites.
• Online forms you fill out and submit to us regarding your interests.
• Products you purchase after clicking on our display ads and buying from our retail partners.
• Email or SMS communications you've opted to receive, tracking opens, reads, and clicks to personalize content that matches your interests.
• Using this profile information, we may show you targeted advertising that aligns with your preferences as you engage with content from us or our network of publishers.
• Occasionally, with your consent, we may use your current location to deliver advertising related to nearby promotions or events that may interest you.
• We may also share information you've provided with selected third parties, with your consent, such as age, gender, life stage, lifestyle, and broader interests, to identify individuals with similar interests who may also be interested in relevant advertising.

Data Shared With:

As part of the IMIS group your personal data use within the IMIS Group and with selected third-parties in the following circumstances.

Third-party service providers:

We share your personal data with third-party service providers to fulfil your requests, respond to inquiries, process orders, honor coupons, provide samples, enable participation in sweepstakes, and offer various features, services, and materials through our websites. These providers perform functions such as hosting our websites, processing payments, analysing data, providing customer service, and managing postal or delivery services. They have access to your personal data only to the extent necessary to perform these functions and are obligated to process it in accordance with our Privacy Notice and applicable data protection laws.

Other third-parties:

We may also use or share your personal data with sponsors, advertisers, advertising networks, social media networks, analytics companies, or other third parties for marketing, promotions, data enrichment, product information, and other offers. These parties will process your data as permitted by our Privacy Notice and applicable laws.

Business Transfer:

Your personal data may be used or shared with the IMIS Group for business and operational purposes. In the event of a sale, acquisition, or bankruptcy involving IMIS or its assets, your personal data may be transferred as a business asset. We will ensure that your personal data remains subject to the promises made in our Privacy Notice, unless you provide consent otherwise.

In summary, we take measures to protect your personal data when sharing it with third-party service providers and other entities, ensuring compliance with our Privacy Notice and applicable regulations.

Legal disclosure:

We may transfer and disclose your personal data to third parties:

• To comply with a legal obligation.
• When we believe in good faith that an applicable law requires it.
• At the request of governmental authorities during any investigation.
• To verify or enforce our 'Terms of Use' or other applicable policies.
• To detect and protect against fraud, or any technical or security vulnerabilities.
• To respond to an emergency; or otherwise
• To protect the rights, property, safety, or security of third parties, visitors to IMIS’s websites, IMIS, or the public

Protection of Data:

IMIS values the security of your personal data and makes every effort to protect it from misuse, interference, loss, unauthorized access, modification, or disclosure.

Access to your personal data is limited to our employees and agents who require it for their roles, and they are bound by strict confidentiality agreements. When third parties process your data, they do so under similar confidentiality obligations.

We retain your personal data only for as long as necessary for its intended purpose. Additionally, we may keep your data to enhance your experience with us and ensure you receive any loyalty rewards owed to you.

Any identifiable data collected for targeting purposes is kept for the minimum necessary period. Once no longer needed, we securely delete or anonymize it based on regular reviews of our data holdings, considering legal, business, or consumer requirements.

Rights on Data:

Where we process your personal data, you have all the rights over how the data is processed. You can exercise these rights at any point by mailing us at shop@imispharma.com.