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Terms & Conditions

This website, www.imispharma.com, is owned and operated by IMIS Pharmaceuticals Pvt. Ltd., a company based in Vijayawada, Andhra Pradesh, India. The company markets and sells its Ayurvedic products under the brand "IMIS" across India.

When you visit our website, browse through it, select products, and make purchases, you agree to follow our terms and conditions ("Terms" or "T&C"). It's important to carefully read these Terms before using the site.

Our Privacy Policy and Shipping and Return Policy are also part of our Terms & Conditions ("T&C"). If there is any conflict between these policies and the Terms & Conditions, the Privacy Policy and/or Shipping and Return Policy will prevail specifically concerning their content.

The site also offers:

  1. User registration ("User Account").
  2. Issuance of discount coupons or promotional offers at our discretion, subject to specific terms.

Additionally, we reserve the right to offer any other services determined by us at our discretion from time to time.

When using the Site, you confirm and warrant that:

  1. You are at least 18 years old.
  2. You have the legal authority and capacity to agree to these Terms.
  3. If you are accepting these Terms on behalf of a legal entity (such as a company), you have the authority to bind that entity, and references to "You" and "Your" in these Terms will apply to that entity.
  4. You will comply with all applicable laws and regulations.

By accessing, browsing, registering, or purchasing products or by receiving any services from us, you acknowledge and agree to be bound by these Terms, as well as any policies and guidelines referenced herein or added in the future, which will be published on the Site.

These terms form a legally binding agreement between you and the company. If you find any part of these terms unacceptable, we are not obligated to provide services or sell products to you, and you waive any claim against the company. Furthermore, if you do not accept these terms, we cannot be held responsible if you are unable to access or browse any part of the site.

We reserve the right to modify these Terms at our discretion without notice. It is your responsibility to periodically review these Terms and note any changes. By continuing to use the Site after modifications, you agree to be bound by the updated Terms.

If you have any questions, comments, grievances, or suggestions, please email at shop@imispharma.com

A. REGISTRATION

If you create a User Account on the Site, you agree to:

  • Provide accurate and complete information as asked in the registration forms on the Site ("Registration Data") or for billing the Products.
  • Keep your password secure.
  • Update your Registration Data and any other information promptly to ensure it's accurate.
  • Accept the risk of unauthorized access to your Registration Data and any other information you provide. You are responsible for all activity on your User Account and any changes made.
  • Not let others use your User Account.
  • Not transfer your User Account to anyone else.

B. ACCESS AND USE

Your access and use of the Site require you to:

  • Use authorized and lawful methods to access the Site.
  • Set up your Devices (like computers, tablets, or phones) responsibly for Site access.
  • Understand that the Company may deny access if you use incompatible or unauthorized Devices.
  • Allow the Company to collect, store, process, and use your information as outlined in the Privacy Policy available at [●]. By using the Site and providing your information, you agree to these terms.
  • Avoid actions that could harm the Company or disrupt the Site.
  • Follow all laws and regulations when using the Site, and respect its security.
  • Avoid sharing inappropriate, harassing, abusive, defamatory, illegal, or misleading content on the Site.
  • Ensure that no content containing viruses or harmful code is uploaded to the Site.
  • Refrain from attempting to access accounts, computer systems, or networks connected to the Site without authorization.
  • Not use the Site to develop competitive products or services.
  • Avoid attempting to access or encourage others to access the Site's source code.
  • Take responsibility for maintaining your network connections and telecommunications links to the Company's data centres, and for any related problems.
  • Understand that the Company may update the Site ("Upgrades") which may change its appearance or functionality. You may need to install certain upgrades or updates to continue using the Site.
  • Acknowledge that the Site is provided "as is". The Company does not guarantee it will always be free of errors or interruptions, work with your Devices, or meet all your needs.
  • Understand that the Company is not responsible for issues related to internet data transfer, including delays or failures in delivery, or problems caused by your or others' content affecting the Site's performance or security.

YOU ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SITE REMAINS SOLELY WITH YOU.
C. Products and Services

a. Stock & Delivery

  • Before purchasing a product, you can contact us with any questions you have about it.
  • When you place an order, it's considered an offer from you to buy the product at the listed price.
  • We'll confirm if we can fulfil your order based on stock availability. If we can't process your order, we may refund any payment received from you.
  • We may charge for transportation and delivery, which will be specified separately if applied.

b. We do not guarantee exactness in the finish and appearance of products ordered. The quality of products, services, or information obtained through the site may vary. Changes to your order, like brand, size, or colour, may be necessary due to product availability. You agree not to hold us liable for such changes.

c. Payments made on the site are processed by third-party payment processors. Your payments are subject to the terms and conditions of these processors as well as ours.

d. Neither the company nor its directors, shareholders, or representatives are liable for any damages arising from your use of payment processors or your inability to complete a payment.

e. Discount Coupons and Promotional Offers:

  • Each coupon has specific requirements and rewards. To receive a discount or offer, you must meet the stated requirements.
  • Coupons can only be used once on the site.
  • Coupons cannot be combined with other promotions unless specified.
  • The value of a coupon is applied proportionally to each qualifying item in an order.
  • If you use a coupon and later cancel or return the order, the coupon becomes invalid.
  • Coupons expire on a specified date and cannot be exchanged for cash.
  • Coupons are not for resale and cannot be replaced if lost, stolen, or deleted.
  • If your entire order is cancelled or returned after using a coupon, you will be refunded the amount paid minus the coupon value.
  • We reserve the right to verify and disqualify invalid coupons. Our decision on this matter is final.
  • We may discontinue or change coupon or amend the terms and conditions at any time.

D. INTELLECTUAL PROPERTY RIGHTS
  1. You hereby acknowledge that any and all intellectual property rights (including but not limited to all trademark, copyright, patent, service marks, text, programs, products, processes, technology, content and other materials, etc.) and other proprietary rights in and in relation to the Site including without limitation any derivatives, improvements or modifications which ownership is directly attributable to the Company (expressly excluding any information which belongs to User or other third party) shall vest wholly completely and fully with the Company throughout the territory of the world and You shall have no right or claim to such intellectual property in any manner whatsoever. Access to this Site does not confer and shall not be considered as conferring upon anyone any license in respect of the Company’s intellectual property rights.
  2. All rights, including copyright, in this Site are owned by or licensed to the Company. IMIS names and logos and all related Product and service names, design marks and slogans are the trademarks or service marks of IMIS Pharmaceuticals Pvt. Ltd, Vijayawada. Any use of this Site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited. You may not modify, distribute or re-post anything on this Site for any purpose.
  3. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you. Display of any such links on the Site is not to be considered a recommendation by Us to You of such Third- Party Website, its contents therein nor any products/ services offered therein and You will enter the same at Your own discretion and voluntary choice and such visit to such Third-Party Website will be governed by the terms and conditions contained on such website as well as the privacy policy therein and the Company does not make any representations regarding the content or accuracy of material on such sites.
  4. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. No right, title or interest in any Contents or software is transferred to you. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site and the compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the property of the Company and protected by Indian and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.
B. INDEMNIFICATION

By accepting these Terms and using the Site, You agree that You shall defend, indemnify and hold the Company, its directors, shareholders, officers and other representatives harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (i) Your violation or breach of these Terms or any applicable law or regulation; (ii) Your violation of any rights of any third party, connected through the Site; (iii) Your use or misuse of the Site or Service; or (iv)any and all third-party claims based upon the content of any communications transmitted by You.

  1. The Company hereby explicitly and specifically disclaims any and all representations, warranties or guarantees, whether written, oral, expressed or implied including, without limiting the generality of the foregoing, any warranty of merchantability, quality or fitness for a particular purpose.
  2. The Products displayed on the Site suggest the intended use of that particular Product. It is your responsibility to ensure that the Product purchased suits your requirements and needs. You are advised to note that if the Product is used for other purposes other than the intended purpose, it may be detrimental to the quality and appearance of the Product and may result in damage to the Product or yourself.
  3. Inspite of best efforts, there may be typographical or pricing errors in respect of the Products and Coupons on our Site. We are not responsible for typographical, pricing or other errors, omissions, or consequences of misuse of Site and its functions.
  4. The Company does not make any representation or warranty regarding the reliability, accuracy, completeness, correctness, or usefulness of third-party content, and disclaims all liabilities arising from or related to third party content.
D. LIMITATION OF LIABILITY
  1. Notwithstanding anything contained elsewhere in these Terms, in no event shall the Company be liable to You or anyone claiming under You for the cost or loss including but not limited to any special, exemplary, consequential, incidental, punitive or indirect damages on any theory of liability, whether in contract, tort (including without limitation negligence), strict liability or otherwise. The limitations set forth in this section shall apply even if You are advised of the possibility of such damage.
  2. In no event or circumstance will the Company be under any liability to make good any loss whether by way of any monetary payment or otherwise.
  3. The Company or anyone else involved in administering, distributing or providing the Site further explicitly disclaims any and all liability for any mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses computer viruses or other harmful, disabling computer code, computer instructions, circuitry or other technological means whose purpose is to disrupt, damage or interfere with any computer and communications facilities or equipment (“Harmful Code”) that may be transferred to Your Devices when accessing the Site. By way of clarification, Harmful Code shall include, without limitation, any code containing viruses, Trojan horses, worms or like destructive code or code that was intentionally written to self-replicate. You are advised to obtain and use appropriate anti-virus and security software and to take all other appropriate measures to safeguard the integrity of Your Devices.
E. GENERAL
  1. To the extent that anything in or associated with the Site is in conflict or inconsistent with these Terms, these Terms shall take precedence and prevail. Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under these Terms shall survive any discontinuance of the access or use of the Site.
  2. No joint venture, partnership, employment, or agency relationship exists between any User and the Company because of these Terms or use of the Site. The User shall not be permitted to enter any contract (whether oral or in writing) which may impose any direct or indirect obligation or liability on the Company in respect of any third party including the End-User.
  3. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be fully enforced under law.
F. GOVERNING LAW
  1. a. These Terms shall be governed and construed under the laws of India and the courts of Coimbatore shall have exclusive jurisdiction.
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